Refund policy
Avory Edge Refund & Cancellation Policy
At Avory Edge, we’re committed to providing a smooth, transparent, and fair shopping experience for all customers. Please review our policy carefully before placing your order.
Order Cancellation
Customers may cancel their order within 3 hours of purchase.
After this time, your order will begin processing and can no longer be changed or canceled.
Refunds & Replacements
We only offer refunds or replacements in the following situations:
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Items arrive damaged
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Items are defective
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Items are incorrect (wrong size, product, or color)
If your order meets one of these conditions, you may choose one of the following options:
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A full or partial refund, depending on the issue
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A free redelivery of the correct or undamaged item
To request a refund or replacement, please contact us at support@avoryedge.com within 7 days of delivery, and include clear photos of the item and its packaging.
Final Sale
All other purchases are final sale and not eligible for return, exchange, or refund.
Thank you for supporting Avory Edge — we truly appreciate your trust in our brand.